frequently asked questions

Can I order samples before making a decision?

Yes.
We always recommend starting with samples.

This allows you to verify material quality, weight, and color within your space — before committing to a larger order.

Do you offer branding and personalization of textiles?

Yes.
Branding is an important part of building a cohesive space.

We offer:

- logo embroidery
- monograms
- prints
- labels and tags

We help you select a solution that is durable, aesthetic, and aligned with your brand identity.

What files are required for branding?

Vector files work best (.ai, .eps, .pdf).

We can also work with high-quality files (.png, .jpg – minimum 300 dpi).

If you don’t have the right file, we can help prepare it for production.

What are the minimum order quantities?

Each order is handled individually.

Minimum quantities depend on:

- product type
- level of personalization
- project scale

Contact us and we will prepare a solution tailored to your space.

What is the lead time for orders?

The standard lead time is 1–2 weeks from project approval.

The exact timeframe depends on:

- order size
- level of personalization
- material availability

We keep you informed at every stage so you have full control over the process.

Do your products have quality and eco certifications?

Yes.

We work with certified materials, including:

- OEKO-TEX®
- GOTS
- organic cotton

This ensures safety, durability, and responsible production.

Do you handle international orders?

Yes.

We serve clients across Europe and selected global locations.

Delivery terms are tailored individually depending on the project and location.

Do you help select products for my property?

Yes.
Based on your space and needs, we help you choose materials, weights, and solutions that work in daily use.

Can I place recurring orders?

Yes.
Many clients use repeat orders to maintain consistency and replenish stock.